Everyone knows that the best way of marketing is word of mouth marketing (WOMM)! But to get that going in the positive direction a brand needs to earn the same. It’s often a double edged sword, a satisfied customer is more likely to give a positive WOMM and vice versa.
In this infographic you will see how WOMM is the ideal tool for marketing and the role of social networking sites like Facebook which play a vital role. The brand impression created on social media sites each year is a staggering 500 billion and this number of impression is going to increase significantly.